Terms of Service

Last Updated: January 29, 2026

Welcome to ECB, TX LLC. These Terms of Service ("Terms") govern your use of our website and document digitization services. By using our services, you agree to these Terms.

1. Services Provided

ECB, TX LLC provides professional document digitization and records management services, including:

• High-speed document scanning and digitization
• Optical Character Recognition (OCR) processing
• Secure database solutions and cloud storage
• Records management consulting
• Compliance assistance for Texas records regulations
• Specialized OSSF/septic system records digitization

2. Service Agreement

Specific terms for your project will be outlined in a separate Service Agreement or Statement of Work, which may include:

• Scope of digitization work
• Pricing and payment terms
• Timeline and deliverables
• Document handling procedures
• Quality assurance standards

3. Your Responsibilities

When using our services, you agree to:

• Provide accurate information about your digitization needs
• Ensure you have the legal authority to digitize the documents you provide
• Properly package and prepare documents for transfer
• Respond promptly to questions about your documents
• Review digitized files and notify us of any issues within the agreed timeframe

4. Document Handling

• Receipt: We provide documentation confirming receipt of your materials
• Processing: Documents are processed in a controlled environment
• Return/Destruction: Original documents are returned or securely destroyed per your written instructions
• Liability: While we take every precaution, we recommend retaining copies of irreplaceable documents

5. Pricing and Payment

• Pricing is provided via written quote before work begins
• Payment terms are net 30 days unless otherwise agreed
• Rush services may incur additional fees
• We accept checks, ACH transfers, and major credit cards

6. Intellectual Property

• You retain all ownership rights to your documents and their digital copies
• We retain ownership of our processes, software, and methodologies
• We do not claim any rights to your content

7. Confidentiality

We maintain strict confidentiality regarding your documents and information:

• All staff sign confidentiality agreements
• Access to your documents is limited to necessary personnel
• We do not share your information with third parties except as required by law
• For government clients, we comply with applicable open records laws

8. Warranties and Disclaimers

We warrant that our services will be performed in a professional manner consistent with industry standards. However:

• OCR accuracy depends on original document quality
• We cannot guarantee 100% accuracy for handwritten or damaged documents
• Our website is provided "as is" without warranties of any kind

9. Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to the fees paid for the specific service in question
• We are not liable for indirect, incidental, or consequential damages
• We recommend appropriate insurance for irreplaceable documents

10. Indemnification

You agree to indemnify ECB, TX LLC against claims arising from:

• Your violation of these Terms
• Documents you did not have authority to digitize
• Inaccurate information you provided

11. Termination

Either party may terminate services:

• With 30 days written notice for ongoing projects
• Immediately for material breach of these Terms
• Upon termination, you are responsible for payment of work completed

12. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes will be resolved in the courts of Texas.

13. Changes to Terms

We may update these Terms periodically. Continued use of our services constitutes acceptance of updated Terms.

14. Contact Information

For questions about these Terms:

• Email: info@ecbtx.com
• Phone: (979) 236-1958
• Location: Texas Hill Country