Privacy Policy
Last Updated: January 29, 2026
ECB, TX LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ecbtx.com or use our document digitization services.
Information We Collect
We may collect information about you in various ways, including:
- Personal Information: Name, email address, phone number, and organization/county name when you submit our contact form
- Document Information: Physical and digital documents you provide for digitization services
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring sources
- Device Information: Browser type, operating system, and IP address for security and analytics purposes
How We Use Your Information
We use the information we collect to:
- Provide and improve our document digitization services
- Respond to your inquiries and service requests
- Send you service-related communications
- Analyze website usage to improve user experience
- Comply with legal obligations and protect our rights
Document Security
We take the security of your documents seriously:
- Physical Security: Documents are stored in secure, access-controlled facilities during processing
- Digital Security: All digitized files are encrypted using industry-standard AES-256 encryption
- Access Controls: Only authorized personnel can access your documents
- Secure Transfer: Files are transferred using encrypted connections (HTTPS/TLS)
- Data Retention: Physical documents are returned or securely destroyed per your instructions after digitization
Cookies and Tracking
Our website uses cookies and similar tracking technologies:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Google Analytics 4 to understand website usage (anonymized)
- No Third-Party Advertising: We do not use advertising cookies or sell your data
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Information Sharing
We do not sell, trade, or rent your personal information. We may share information only:
- With service providers who assist in our operations (under strict confidentiality agreements)
- When required by law or to respond to legal process
- To protect our rights, privacy, safety, or property
- In connection with a business transfer or merger (with notice to you)
Texas Records Compliance
For government and municipal clients, we comply with:
- Texas Local Government Code Chapter 205 (Records Management)
- Texas Government Code Chapter 441 (State Library and Archives Commission)
- TCEQ regulations for OSSF/septic system records
- Applicable county and municipal records retention schedules
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
- Lodge a complaint with relevant authorities
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. The "Last Updated" date will reflect changes. We encourage you to review this policy regularly.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: info@ecbtx.com
- Phone: (979) 236-1958
- Location: Texas Hill Country