Terms of Service

1. Agreement to terms

Welcome to ECB, TX LLC. These Terms of Service ("Terms") govern your use of our website and services. By using our services, you agree to these Terms.

2. Services provided

ECB, TX LLC provides forward-deployed engineering and fractional CTO services, and it builds and operates its own software products. Specific terms for your engagement are outlined in a separate Service Agreement or Statement of Work, which may include:

• Scope of work
• Fees and payment terms
• Timeline and deliverables
• Support and upkeep arrangements
• Quality assurance standards

3. Your responsibilities

When using our services, you agree to:

• Provide accurate information about your needs
• Ensure you have the legal authority to share the documents and data you provide
• Respond promptly to questions that affect the work
• Review delivered work and notify us of any issues within the agreed timeframe

4. Pricing and payment

• Fees are provided in writing before work begins
• Payment terms are net 30 days unless otherwise agreed
• Rush work may incur additional fees

5. Intellectual property

• You own everything specific to your business: your data, your documents, your configuration
• ECB, TX LLC retains ownership of the platform it hosts and maintains, and of its processes, software, and methodologies
• We do not claim any rights to your content

6. Confidentiality

We maintain strict confidentiality regarding your business and information:

• Access to your information is limited to necessary personnel
• We do not share your information with third parties except as required by law

7. Warranties and disclaimers

We warrant that our services will be performed in a professional manner consistent with industry standards. However:

• Outcomes depend on factors outside our control, including the quality of source documents and data
• Our website is provided "as is" without warranties of any kind

8. Limitation of liability

To the maximum extent permitted by law:

• Our liability is limited to the fees paid for the specific service in question
• We are not liable for indirect, incidental, or consequential damages

9. Termination

Either party may terminate services:

• With 30 days written notice for ongoing work
• Immediately for material breach of these Terms
• Upon termination, you are responsible for payment of work completed

10. Governing law

These Terms are governed by the laws of the State of Texas. Any disputes will be resolved in the courts of Texas.

11. Changes to terms

We may update these Terms periodically. Continued use of our services constitutes acceptance of updated Terms.

12. Contact information

For questions about these Terms:

• Email: [email protected]
• Phone: (979) 236-1958
• Location: Texas